Privacy Policy | Inogarden

This Privacy Policy describes how Inogarden ("we", "us", "our") collects, uses, and protects your personal data through our website at inogarden.org and our Inogarden mobile application (Android).

1. Data Controller

The data controller responsible for your personal data is Inogarden.

Address: Kınıklı Mh, 6027. Sk. No:17, 20160 Pamukkale/Denizli, Turkey
Email: info@inogarden.com
Phone: +90 554 560 2020

2. Personal Data We Collect

Identity: First name, last name
Contact: Email address, phone number
Account: Username, hashed password, in-app preferences
Transaction: In-app orders, payment history, reservations
Device & technical: Device type, OS version, app version, IP address, push token
Camera access: Our mobile app requires camera permission to scan QR codes. Camera frames never leave your device; QR codes are decoded locally and not uploaded to or stored on our servers.
Notification tokens: Used to deliver push notifications

3. Purposes of Processing

Account creation, authentication and session management
Processing orders, reservations and payments
QR code based check-in and service verification
Sending push notifications (order status, event announcements)
Customer support
Compliance with legal obligations
Service improvement and debugging

4. Data Sharing

We do not sell or rent your personal data. Limited sharing may occur with:

Service providers: Cloud infrastructure, payment processors, push notification services (Google Firebase Cloud Messaging), email delivery providers
Legal authorities: When required by law, court order, or legal process
Business partners: Only with your explicit consent and as necessary to deliver the service

5. Data Retention

We retain personal data for as long as required by applicable laws or as needed for the purpose for which it was collected. Upon account deletion, data not subject to legal retention is deleted or anonymised within a reasonable period.

6. Data Security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss, alteration or disclosure. Passwords are stored using cryptographic hashing; all network traffic is encrypted with TLS/SSL.

7. Your Rights

Under Turkish KVKK Article 11 (and equivalent rights under GDPR), you may:

Learn whether we process your data
Request information about the processing
Learn the purpose of processing and whether it is used accordingly
Know the third parties to whom data is transferred (domestically or abroad)
Request correction of incomplete or inaccurate data
Request erasure or destruction of your data
Seek compensation for damages caused by unlawful processing

To exercise these rights, please contact info@inogarden.com. We will respond within 30 days at no cost.

8. Children's Privacy

Our services are not directed to children under 13. If we learn that we have collected data from a child under 13, we will delete it as soon as possible.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be announced in the app or on our website. The effective date of the current version is shown at the top of this page.

10. Contact

For questions, requests or complaints regarding this policy, contact us at:

Email: info@inogarden.com
Phone: +90 554 560 2020
Address: Kınıklı Mh, 6027. Sk. No:17, 20160 Pamukkale/Denizli, Turkey